Managing Employee Performance in the Palm Oil Plantation Industry: The Strategic Roles of Workload, Work Environment, and Job Satisfaction

Authors

  • Ayu Destri Aristiyanti Faculty of Economics and Business, Universitas Muhammadiyah Palembang, Indonesia. Author
  • Kholilah Faculty of Economics and Business, Universitas Muhammadiyah Palembang, Indonesia. Author
  • Randy Hidayat Faculty of Economics and Business, Universitas Muhammadiyah Palembang, Indonesia. Author

DOI:

https://doi.org/10.53905/Veritas.v1i04.13

Keywords:

workload, work environment, job satisfaction, employee performance, plantation industry

Abstract

Purpose of the study: This study aims to examine the effect of workload, work environment, and job satisfaction on employee performance, both simultaneously and partially, at PT. Agrindo Raya Banyuasin, a palm-oil plantation company that has experienced a persistent decline in production-target achievement (from 99% in 2019–2020 to 76% in 2023–2024).

Methodology: An associative quantitative design was employed. The population consisted of 373 employees, and a sample of 79 respondents was determined using the Slovin formula with a 10% margin of error and probability sampling technique. Primary data were collected through a structured questionnaire measured on a Likert-type scale and were supplemented by secondary company data. Instrument quality was verified through validity and reliability testing, and hypotheses were examined using multiple linear regression analysis, the F-test (simultaneous), the t-test (partial), and the coefficient of determination, at a 10% significance level.

Results: The multiple regression analysis indicates that workload, work environment, and job satisfaction jointly influence employee performance. The F-test confirms a statistically significant simultaneous effect of the three predictors, while the t-test confirms that each variable—workload, work environment, and job satisfaction—has a significant partial effect on employee performance. The coefficient of determination shows that the three predictors jointly explain 54.5% of the variance in employee performance, while the remaining 45.5% is explained by variables outside the scope of this study.

Conclusions: Workload, work environment, and job satisfaction are significant determinants of employee performance at PT. Agrindo Raya Banyuasin. Managerial attention to workload distribution, physical working conditions, and employee satisfaction is therefore essential for improving organizational performance and closing the persistent production-target gap.

References

Afandi, P. (2018). Manajemen Sumber Daya Manusia : Teori, Konsep dan Indikator. https://pustaka.uniraya.ac.id/index.php?p=show_detail&id=49

Ajabar. (2020). Manajemen sumber daya manusia. Grup Penerbit CV Budi Utama.

Amalia, R., & Saragih, N. M. (2023). Pengaruh lingkungan kerja dan disiplin kerja terhadap kinerja karyawan pada PT. Mutiara Sawit Lestari. Student Research Journal, 1(2), 224–249.

Aslama, A. R. (2022). Pengaruh stres kerja, beban kerja dan kepuasan kerja terhadap kinerja karyawan CV Laksana Karoseri.

Becker, B. E., & Huselid, M. A. (2006). Strategic Human Resources Management: Where Do We Go From Here? Journal of Management, 32(6), 898–925. https://doi.org/10.1177/0149206306293668

Budiasa, I. K. (2021). Beban kerja dan kinerja sumber daya manusia. CV. Pena Persada.

Dahniar, Titisari, P., Rato, D., Susanto, A. B., & Tobing, D. S. K. (2025). Job Satisfaction: The Golden Bridge to Optimal Employee Performance in a Palm Oil Company in South Kalimantan, Indonesia. Journal of Lifestyle and SDGs Review, 5(1). https://doi.org/10.47172/2965-730x.sdgsreview.v5.n01.pe03759

Ehsan, M., & Ali, K. (2019). The Impact of Work Stress on Employee Productivity: Based in the Banking sector of Faisalabad, Pakistan. International Journal of Innovation and Economic Development, 4(6), 32–50. https://doi.org/10.18775/ijied.1849-7551-7020.2015.46.2003

Emmanuela, A. O., Phina, O. N., & Chike, N. K. (2023). Perceived Organizational Support As A Panacea For Good Employee Performance: A Banking Context. International Journal of Management & Entrepreneurship Research, 5(4), 209–217. https://doi.org/10.51594/ijmer.v5i4.463

Fahlevi, M., Mintarti, S., Heksarini, A., & Lestari, D. (2025). Retention and performance in industrial forest plantations: A structural equation modeling approach. International Journal of Innovative Research and Scientific Studies, 8(6), 439–450. https://doi.org/10.53894/ijirss.v8i6.9634

Granberg, R., Shen, T., Pearson, S., & Verble, R. (2023). Occupational and environmental factors influencing morale of United States federal wildland firefighters. International Journal of Wildland Fire, 32(12), 1663–1676. https://doi.org/10.1071/wf22098

Herawati, H., Setyadi, D., Michael, M., & Hidayati, T. (2023). The Effect of Workload, Supervisor, and Coworker Supports on Job Performance through Job Satisfaction. International Journal of Finance Economics and Business, 2(1), 13–33. https://doi.org/10.56225/ijfeb.v2i1.168

Herdiana, R. P., & Sary, F. P. (2023). How workload impacts the employee performance and how work stress acts as a mediating variable in shoes manufacturing company. International Journal of Research in Business and Social Science (2147-4478), 12(5), 164–173. https://doi.org/10.20525/ijrbs.v12i5.2756

Indonesia, P. S. M. M., Universitas Muhammadiyah Sumatera Utara Medan, & Nabawi, R. (2019). Pengaruh Lingkungan Kerja, Kepuasan Kerja dan Beban Kerja Terhadap Kinerja Pegawai. Maneggio Jurnal Ilmiah Magister Manajemen, 2(2), 170–183. https://doi.org/10.30596/maneggio.v2i2.3667

Isa, M., & Indrayati, N. (2023). The role of work–life balance as mediation of the effect of work–family conflict on employee performance. SA Journal of Human Resource Management, 21. https://doi.org/10.4102/sajhrm.v21i0.1910

Kasmir. (2016). Manajemen sumber daya manusia: teori dan praktik. http://digitallib.pps.unj.ac.id/index.php?p=show_detail&id=90590&keywords=

Koesomowidjojo, S. R. M. (2018). Panduan Praktis Menyusun Analisis Beban Kerja. https://digilib.unrika.ac.id/index.php?p=show_detail&id=61695

Lintanga, A. J. bin J., & Rathakrishnan, B. (2024). The impact of psychosocial safety climate on public sector job satisfaction: the moderating role of organizational climate. BMC Psychology, 12(1), 38–38. https://doi.org/10.1186/s40359-023-01513-8

Mandala, A. S., Kisman, Z., Kanto, R. D. S., & Trisilo, R. B. (2025). The Effect Of Workload And Work Environment On Employee Performance With Job Satisfaction As A Mediator. Islamic Banking Jurnal Pemikiran Dan Pengembangan Perbankan Syariah, 11(1), 171–182. https://doi.org/10.36908/isbank.v11i1.1570

Marlapa, E., Yuliantini, T., Junaedi, J., Kusuma, M. R., Shahnia, C., & Endri, E. (2024). Determinants of sustainable performance: The mediating role of organizational culture. Uncertain Supply Chain Management, 12(2), 1031–1040. https://doi.org/10.5267/j.uscm.2023.12.005

Maslan, J., Panjaitan, M., & Jamaludin, M. (2024). The role of information technology (IT) performance in the relationship between high-performance work systems and competitive advantage. International Journal of Data and Network Science, 8(4), 2415–2422. https://doi.org/10.5267/j.ijdns.2024.5.016

Prevention, the H. C. W. G. on W. D., Kristman, V. L., Shaw, W. S., Boot, C. R. L., Delclos, G. L., Sullivan, M., & Ehrhart, M. G. (2016). Researching Complex and Multi-Level Workplace Factors Affecting Disability and Prolonged Sickness Absence. Journal of Occupational Rehabilitation, 26(4), 399–416. https://doi.org/10.1007/s10926-016-9660-3

Rachman, M. M. (2021). The Impact of Work Stress and the Work Environment in the Organization: How Job Satisfaction Affects Employee Performance? Journal of Human Resource and Sustainability Studies, 9(2), 339–354. https://doi.org/10.4236/jhrss.2021.92021

Ratnawati, I., & Sugiharti, Rr. R. (2023). The moderating role of readiness for change on the effect of transformational leadership and compensation satisfaction on employee performance: Evidence from post-acquisition companies. Diponegoro International Journal of Business, 6(1), 9–23. https://doi.org/10.14710/dijb.6.1.2023.9-23

Repenning, N. P., & Sterman, J. D. (2002). Capability Traps and Self-Confirming Attribution Errors in the Dynamics of Process Improvement. Administrative Science Quarterly, 47(2), 265–295. https://doi.org/10.2307/3094806

Saidi, N. S. A., Michael, F. L., Sumilan, H., Lim, S. L. O., Jonathan, V., Hamidi, H., & Ahmad, A. I. A. (2019). The Relationship Between Working Environment and Employee Performance. Journal of Cognitive Sciences and Human Development, 5(2), 14–22. https://doi.org/10.33736/jcshd.1916.2019

Sihombing, R., & Tinambunan, A. P. (2022). Pengaruh Beban Kerja Dan Motivasi Terhadap Kinerja Karyawan Pada Pt Perkebunan Nusantara Iii (Persero) Unit Pabrik Kelapa Sawit Rambutan Tebing Tinggi. KUKIMA Kumpulan Karya Ilmiah Manajemen, 134–140. https://doi.org/10.54367/kukima.v1i2.2282

Siswanto, S., Supriyanto, A. S., Ni’mah, U., Asnawi, N., & Wekke, I. S. (2019). Does a workload influence the performance of bank employees? Management Science Letters, 639–650. https://doi.org/10.5267/j.msl.2019.2.007

Sitorus, E. B., Panjaitan, M., Purba, J. H., & Sinaga, K. (2025). Analyzing The Impact Of Employee Competence, Organizational Climate, and Physical Work Environment On Worker Productivity in Palm Oil Manufacturing. Equivalent Journal Of Economic Accounting and Management, 3(2), 1153–1163. https://doi.org/10.61994/equivalent.v3i2.1428

Sugiyono, S. (2014). Metode Penelitian Kuantitatif, Kualitatif dan R&D. http://digilib.fe.unj.ac.id/index.php?p=show_detail&id=4883

Waqas, A., Bashir, U., Sattar, M. F., Abdullah, H. M., Hussain, I., Anjum, W., Ali, M. A., & Arshad, R. (2014). Factors Influencing Job Satisfaction and Its Impact on Job Loyalty. International Journal of Learning and Development, 4(2). https://doi.org/10.5296/ijld.v4i2.6095

Westover, J. (2024). The Influence of Workload and Work Environment on Employee Job Satisfaction. Human Capital Leadership., 12(1). https://doi.org/10.70175/hclreview.2020.12.1.6

Wujarso, R., Saprudin, S., & Dameria, R. (2021). Human Capital Management as a Resource in Achieving Competitive Advantage. Budapest International Research and Critics Institute (BIRCI-Journal) Humanities and Social Sciences, 4(2), 3052–3058. https://doi.org/10.33258/birci.v4i2.2023

Downloads

Published

2025-11-10

How to Cite

Aristiyanti, A. D., Kholilah, K., & Hidayat, R. (2025). Managing Employee Performance in the Palm Oil Plantation Industry: The Strategic Roles of Workload, Work Environment, and Job Satisfaction. Veritas Socialis Et Legalis, 1(04), 89-95. https://doi.org/10.53905/Veritas.v1i04.13

Similar Articles

You may also start an advanced similarity search for this article.